New River Transit Authority

NRT Title VI Program

The New River Transit Authority operates programs and services without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act. Any person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with New River Transit.

For more information on New River Transit Authority’s civil rights program, and the procedures to file a complaint, contact 304-894-8918; [email protected]; or visit our administrative office at 360 Prince Street, Beckley, WV 25801. For more information, visit

A complainant may file a complaint directly with the Federal Transit Administration by filing a complaint with the Office of Civil Rights, Attention: Title VI Program Coordinator, East Building, 5th Floor-TCR, 1200 New Jersey Ave., SE, Washington, DC 20590

If information is needed in another language, contact 304-894-8918.

NRT Title VI Program.

Civil Rights/ADA

New River Transit Authority (NRT) operates its program without regard to race, color, nation origin, or disability in accordance with Title VI of the Civil Rights Act and the Americans with Disabilities Act. Anyone who believe he or she has been subjected to an unlawful discriminatory practice may file a complaint.

Click here for a document that explains NRT’s Title VI program and how to file a formal complaint if you believe you have been discriminated against.

Click here for the official NRT form to use when filing a formal complaint.

You may also file a complaint using the comment form under Contact Us.

To find out more about our nondiscrimination obligations, need information in another language, or need assistance in filing a complaint, please contact us at (304) 894-8918.